Customer Relations

We’ll free up your time so you can focus on your customers

Get a 360-degree view of each individual customer—that reaches across sales, service, finance, order management, and other key departments and processes to achieve the highest levels of customer satisfaction. Our cloud-based billing and accounting software uniquely supports that holistic picture—to increase your competitive advantage, deliver breakthrough levels of memorable and responsive customer service, strengthen your brand, and earn loyalty and repeat business.

 Accounts Receivable:

 Accelerate collections and reduce days sales outstanding. Efficiently automate the customer invoicing and bill payment process to easily manage customer payments and bank deposits through our cloud-based accounts receivable management software. Integrate Accounts Receivable with our  best-of-breed Order Management and General Ledger for real-time posting of all transactions on a cash or accrual basis, ensuring financially consistent views across your business.

 Revenue Management:

Boost finance productivity, streamline billing processes, cut closing processes, fortify audit trails, and lower the cost of compliance. Manage subscription and contract based financial relationships more effectively with our cloud-based Revenue Management solution. We’ll help you automate billing, revenue recognition, forecasting, and renewals to improve the effectiveness of your finance organization and to lower your cost of compliance. We’ll ensure you adapt and comply with evolving rules and guidelines, eliminate spreadsheets, and increase productivity by automating revenue recognition, billing, and renewal processes. Finally, we help you gain real-time visibility into recognized and deferred revenue streams, project future revenue and renewals, and improve your customer relationships—all while reducing days sales outstanding (DSO).

Order Management:

Promote profitable channels and deliver accurate and timely customer order information. Automate and integrate your quote-to-cash cycle to improve productivity, increase sales, heighten customer satisfaction, speed sales cycles, and drive margins.